Budding Pinterest

The visual web, curated ideas & brand identity

FutureLab had an interesting post the other day asking whether Pinterest – and its visually focused layout – is the future of the web. For those who haven’t heard, Pinterest is the hottest social network of the past year. The site is a “virtual pinboard that lets you organize and share the things you love.” Since its beta launch in March 2010, traffic is now up to 11 million weekly visits comprised of nearly 60% women.

In the evolutionary development from blogs to Facebook to Tumblr and now to Pinterest, there has been a steady shift toward more images and less text, as well as easier, one-click ways to share this visual content with everyone else on the Internet[...] In 2012, this shift will become even more profound, as sites like Pinterest lead to a re-thinking of not just the way we curate information on the Web, but also the ways that we purchase objects and discover new connections on the Web.

Marketers and media outlets have been quick to get involved with Pinterest for obvious reasons. For retailers it’s first and foremost an unexpectedly welcome new channel of e-commece that hits the coveted female 25-44 demo. But perhaps the greater value exists for brand and research purporses. At its core, Pinterest is a public collection of social objects that lets users carve out an identity based on the mix of things they like. It’s “what’s in my bag” on steroids. It’s “what I wish was in my bag… and in my closet.. and in my kitchen… and on my bookshelf… “. It’s an endless tap of research into audience interests.

A few years back companies like J. Crew and Club Monaco challenged the retail status quo and recognized the power of curation, inviting complementary brands into their stores to bolster their own brands . With Pinterest, organizations can now do this in virtual real-time on an on-going basis with the click of a button. Just like their followers, brands can shape their own identities, and ultimately their stories, by collecting and sharing the things that form their point of view.

Whole Foods has already attracted thousands of Pinterest followers with an addictive mix of images around themes like “delicious art” and “creative Christmas projects.” And it’s not just consumer-facing retailers with stuff to sell who are getting into the game – both The Washington Post and The Today Show also have created Pinterest boards. And that’s where things get interesting.

We’re not just talking about “pinning” pretty images or cool-looking products anymore, we’re talking about “pinning” ideas. We’re talking about media companies as lifestyle companies, about content creators as curators with a unique visual aesthetic.

Currently Pinterest looks like a style-centric product shop of personalities. But, as the above excerpt suggests, the real potential for the site may lie in its ability to facilitate exchanges that are as substantial as they are stylistic. A visual pinboard for ideas is an impressive offering. Hopefully it’s coming soon.

Imagination Exchange

I recently stumbled upon illustrator Dave Devries’ beatiful Monster Engine project which asks the question: what would children’s drawings look like if they were painted realistically? The results are these fantastical one-of-a-kind images.

Turning to children for imaginative ideas is hardly a new notion. But with all the recent emphasis on creativity in commerce, the burgeoning Imagination Economy is perpetually in need of inspiration. At Idea Couture we’ve worked with children for several co-creation projects over the past few years, one of which my colleague Maryam recently wrote about.

Create Motivational Artifacts 

Another piece that I really find interesting about Devries’ project is the potential it has to motivate the kid creators themselves. When speaking about his pioneering 826 initiative - which promotes creative writing among 6-18 years old – Dave Eggars says “there are tons of students whose work deserves our attention, and they will work like mad when they know their work will appear in a book” (source: MISC). With a similar core insight, Red Balloon’s business cards for kids program hopes these calling cards will inspire young students, and in the future, act as reminders of what they once dreamed.

In the above examples I would argue there is a compelling value exchange for both sides: Youth and Experience.   Experience often lacks ideas, but has access to people, skills and knowledge that can result in impressive, professional-looking outputs. Youth, on the other hand, possesses unbounded imagination, but often desires access to the tools, skills and learnings that Experience assembles. Each of the aforementioned projects – Business Cards for Kids, 826 Publications, and Monster Engine – provide motivational artifacts for both the kid creator and the professional executioner. You can envision how this concept can go even further: what if Pixar partnered with 826 and made short films of select stories? How many kids might that encourage to start writing?

Play With Tomorrow’s Doogie Howsers 

With more young, successful entrepreneurs emerging, I believe the number of these sorts of cross-generational collaborations will only increase. Reverse mentorships are just a slightly older, more corporate, example of this shift. The world is producing more Doogie Howsers than ever before in history, and as a result we’re beginning to see more merit given to smart, fresh thinking (and less weight assigned to traditional, time-stamped ‘experience’).

Not all youngsters are the next Zuckerberg, but they all can offer a sense of imagination motivation. So, if you’re heading off to hang with family over the holidays, try to take advantage of your time with the little ones. Learn to unlearn, get co-creative, inspire and be inspired.

Jacobs meets Jobs

Weird associations, recent reading & rambling

Credit: Hugh Macleod/click image for source

Over the summer I posted some loose thoughts that were spinning around my head about an emerging Age of Weird and its implications for business. Shortly thereafter I caught wind of Seth Godin’s newest book release We Are All Weird which gave me a quick jolt of validation. As usual Seth frames up his argument in a fascinatingly simple read and, not surprisingly, his thoughts are much clearer and more comprehensive than anywhere I was going.  He points to the forces of democratized media and production, unending choice, hyper-connected tribes, and niche marketing as drivers of this changing world order.  Putting his argument in historical perspective he writes:

The thing that made us rich was our ability to process in mass, produce in mass, ship in mass, and market in mass [...]

This wealth, though, is fueling a movement that undermines the foundation that earned us wealth. We needed a mass audience to leverage the assembly line, and the assembly line was supported by TV ads, but as the marketers and factory owners got wealthy, that wealth made the market wealthy enough to no longer sit still and obediently do what we’re told to do, undermining the very system that created the wealth in the first place.

Which is fine, because the next breakthrough in our productivity and growth aren’t going to be fueling mass. They’re going to be relentlessly amplifying the weird.

Seth’s thinking lines up squarely with a lovely Jane Jacobs quote that turned up on my own hunt for Weird support. Jane wrote the following in 1952 as part of a reply to a federal inquiry about her alleged ‘Communist sympathies’:

I was brought up to believe that simple conformity results in stagnation for a society, and that American progress has been largely owing to the opportunity for experimentation, the leeway given initiative, and to a gusto and freedom for chewing over odd ideas.

Not only does this excerpt show Jacobs’ beautifully bold use of language, but also how her thinking continues to influence city planning and inspire grassroots municipal movements like the lovable Keep [City] Weird which promotes local small business.

Cities vs. Corporations: Survival of the Weirdest

Small business has definitely been receiving much attention of late. I was surprised to catch an ad with Al Rocker last week encouraging Americans to ‘Shop Small’ on November 26th, for Small Business Saturday. Organized by not-so-small American Express as Main Street’s response to Black Friday, even the Obamas got in on the action. I’m curious to know how many of the events 2.7 million likes translated into Main St. sales.

This year Black Friday was obviously part of the larger story surrounding the Occupy movement and the inequalities between Wall Street and Main Street. To me, one interesting note is that as our economic system struggles, many companies that resemble the big enemies of the Occupy movement (i.e. AmEx) are starting to recognize how many solutions start with thinking Small and working with Main St. This observation brought me back to physicist Geoffrey West’s fascinating work comparing cities and corporations. West’s research asks why – despite all of their similarities – cities almost never die, while large corporations average a life span of 40 to 50 years. After crunching and comparing piles of data, he identifies the primary difference between the two bodies:

Unlike companies, which are managed in a top-down fashion by a team of highly paid executives, cities are unruly places, largely immune to the desires of politicians and planners. “Think about how powerless a mayor is,” West says. “They can’t tell people where to live or what to do or who to talk to. Cities can’t be managed, and that’s what keeps them so vibrant. They’re just these insane masses of people, bumping into each other and maybe sharing an idea or two. It’s the freedom of the city that keeps it alive. (NYT: A Physicist Solves The City)

Remember when all the Occupy critics teased the movement for its disorganization and disorder?  Seems as if a lack of freedom, odd ideas and experimentation are exactly what is killing big business. Being small, weird and collaborative is evidently more sustainable than big, normal, and competitive. So maybe our big organizational governors should be taking a few notes from the Occupy movement. Maybe corporations should actually be considering ways to live more similarly to cities.

And on the flipside, if Wall Street is sick, why are we still insistent on trying to run our cities and states like corporations? The European merger certainly doesn’t offer much encouragement for this approach.

The Crazy Kids Will Save Us 

Credit: Hugh Macleod/click image for source.

The good news here is that if growing small business is a critical piece to escaping this economic slowdown, millennials might be the best set generation to lead this push. With values somewhere at the intersection of Jane Jacobs and Steve Jobs, William Deresiewicz’s recent NYT feature labels Gen Y the ‘Entrepreneurial Generation’ and suggests just this notion:

The small business is the idealized social form of our time. Our culture hero is not the artist or reformer, not the saint or scientist, but the entrepreneur.

Flooding into our cities, today’s emerging creative class is clearly weirder, hungrier and more foolish than any previous group. So yes, the world is definitely feeling a little crazy these days – and often this crazy can be scary – but it’s also what’s so exciting.

Canadians Celebrate 2nd Annual Genetic Counselling Awareness Week

This week (November 20-26) genetic counsellors across Canada will be participating in the 2nd annual Genetic Counselling Awareness Week (see my post on this topic last year.) The theme for this year’s event is centered around dispelling common myths about genetics.

For a 2nd year in a row I am serving as a co-chair for this initiative, and for the second year in a row I am blown away by the amount of work and thought that GCs have put in to ensuring this week is a success.  Even seemingly simple events, such as organizing a trivia night or movie screening, require an incredible amount of planning and coordination. GCs in Canada are taking time out of their busy lives and are volunteering their time and expertise.

I am hoping to put together a follow-up post after this week is over, with a ‘behind the scenes’ look at GC Awareness Week, in the hopes that it might provide some insight and incentive for other countries to follow suit. But for now I will just leave you with some highlights of what is coming up this week:

  • Genetic Counsellors in Edmonton, Alberta and Winnipeg, Manitoba will be featured on local news programs.
  • Groups in St. John’s, Newfoundland and Ottawa, Ontario will each be hosting a trivia night at a local pub. The GCs in Winnipeg are hosting a similarly themed evening, using clips from popular television shows, to help dispel common myths about genetics.
  • Multiple movie screenings will be occurring across the country. Films being screened this year include: In the Family, Extraordinary Measures, GATTACA and At My Mother’s Breast. In most cases, a genetic counsellor panel discussion will follow.
  • Several centres will be setting up information booths within their institution, in order to liaise directly with patients and hospital staff.
  • Rumor has it an Alberta-based group will be putting together a fun-loving You Tube video this year. Click here for last year’s video from GCs at North York General Hospital.

For a full list of events and info, visit the GC Awareness Week website.

Want to help spread the word? Pass along any relevant info to family members and friends who live in Canada, or use the designated hashtags #GCAwarenessWeek #geneticcounselling and #CAGC when tweeting about GCAW or GC-related issues throughout the week.

*Also posted on theDNAexchange.com

Making Amends

At the beginning of this year I told myself I wanted to do more making. I’ve spent a lot of time the last few years thinking and typing, but I felt like I wanted to spend more time creating things I could touch.  Regrettably, I haven’t done a great job following through thus far. I’m more often looking for loopholes in my definition of ‘making’ than actually rolling up my sleeves. But recently, I’m proud to report that a few of us at work did make up a small batch of something closer in line with what I’d originally intended.

The story goes as follows. One day our EVP, Scott, came in with some mason jars full of a mystery beverage and starting sampling around the office. This isn’t all that notable for Scott. He’s what I’d call a food extremist (he moonlights as food performance artist) and also a consummate idea-man, so it’s natural that he’s always whipping up consumable creations. But this latest drink was a little different. Scott was convinced it could be the next big thing. Everyone who tried it was asked to guess what it was. We were informed the beverage has health benefits like increased metabolism and is made with only a few widely known, natural, ingredients. Still nobody guessed it.

Fast forward a few weeks. I pried the recipe out of Scott and we decided it would be fun to brew a small batch. We put together a little team, created a brand for his secret beverage and set a date to introduce it to the company. Given that we spend many days attempting to drive new ideas through big, slow Fortune 500 companies, it felt like it the perfect side project to practice the speed and rapid prototyping we preach.

In late September we unveiled the mystery potion for our Toronto office. Weirdie Bean is a cold concoction made from green, unroasted coffee beans. The off-centered branding is meant to reflect the quirky nature of the product. It also supports a cultural theme I’ve been thinking about a bunch lately (and references an awesome episode of a cartoon series nobody has ever heard of). The mason jar seemed like an obvious format choice for this first batch given the positioning and the product’s initial introduction to us.

What’s next for the drink (besides world domination)? I couldn’t tell you. But it’s been a very fun project so far, and it only reinforces what I’ve been missing in the making department.

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A special shout out to Weirdie Bean crew members Jess and Michael for helping make it happen. Be sure to check both their links. Aside from their day jobs, they each also have awesome side gigs of their own.

The Age of Weird

The Odd Future of Business

“Our model at Method is that being weird and different is good. Weird changes the world, and Detroit could use a little more of weird in terms of creative ideas.”

- Eric Ryan, Method Products Co-Founder (AdAge)

I’ve been into the idea of weird lately. It feels like odd and peculiar themes are increasingly breaking through and holding the public’s attention. Somehow, today’s world of endless choice still offers us an oversupply of sameness; so we’re almost begging for non-conformity. If you look to popular culture, the not-so-weak signals are everywhere. Austin’s “Keep [City] Weird” support-local movement is spreading across the US.  The world’s number one pop artist wears clothing made of meat. The LA Lakers’ starting Small Forward is changing his name to Meta World Peace. It seems the novelty of of the unconventional is pushing us to the edges of our relative notions of comfort. And we are liking it.

Unlikely friends have benefits.

One of my more specific interests around weirdness is the uncharted space that odd combinations can lead us to. I realize cultural mash-ups are not a new idea. And yes, they can be excruciatingly bad (think Rap-Rock). But they can also be hugely interesting, inventive and inspiring (this blog is a rewarding personal case of uncommon collaboration between Allie’s work in genetics and mine in marketing).

Artists of course have been fearlessly blending and bending ideas for centuries. But in the business world we seem more hesitant to look beyond category borders for experimentation and learning. The recent emphasis on Design Thinking and Innovation has more key players preaching the merits of cross-disciplinary collaboration, but in practice this approach is still barely visible.

Recently I stumbled upon Grant McCracken’s Culturematic posts proposing the need for more culture-smashing tools. I think we’re likely to see an explosion of similar Oblique Strategies over the next few years. You can only imagine the fruits of a Large Hadron Cultural Collider. Or an event series that promotes weird cross-industry collaborations like Food & Psychology or Comedy & Finance (call it Funny Money).

A weird little brand case.

One of my favorite new local brands is a microbrew out of Barrie, Ontario. Flying Monkey produces a roster of delicious craft brews like Hoptical Illusion and Netherworld Cascadian Dark. The brand is not just a nod to oddity, it’s built on the idea. Their tagline “normal is weird” is a pledge to the peculiar, and everything they do serves to honour that pledge. The glassware, for example, is littered with little bits of unusual magic like the “Reorder Line” (photo below). The brand purpose extends to its people as well, as is evident in this excerpt from an article on a hot new little Toronto snack spot:

“Peter Aitchison, a salesman with Flying Monkeys Craft Brewery in Barrie, told us that he could sculpt anything. So we said, ‘OK, let’s see you make a draft tap out of a telephone pole.’ And he did, over a span of 12 hours with a chisel.”

Their website also keeps it surreal. Upon arrival you’re unsure if you’ve landed on the brewery’s mainpage or if you’re embarking on a journey to the fantastical underground of the early internets.


Things could (and should) get weird.

The Age of Weird is arriving. The business world is already playing catch-up. We know creative advantage is more crucial now than ever before. Firms willing to move beyond their core comforts, embrace their cultural quirks, and experiment on the fringes will be best positioned for innovation. Yes, this will be a difficult transition for many. But it also promises to be fun, enlightening, and potentially lucrative for those wiling to get a little freaky.

UPDATE: I stumbled upon this awesome quote the other day from Jane Jacobs:

“I was brought up to believe that simple conformity results in stagnation for a society, and that American progress has been largely owing to the opportunity for experimentation, the leeway given initiative, and to a gusto and freedom for chewing over odd ideas.”

Jane wrote this in 1952 in a response to federal inquiries about her Communist sympathies.

Genomics and the Social Web: A Timeline

I thought I’d share this timeline that I put together recently for a presentation on the social asepcts of genomics. Although clearly not an exhaustive list of events, I still find it interesting to see the major milestones in genomics side-by-side the evolution of the social web.  Not only does this provide a potential explanation for why the genomics industry has developed the way that it has, but it helps to illustrate the relationship between genomics and social media: openness, connectivity, patient autonomy and citizen science.(click on image for larger view)

Biz Cards For Kids

This is one of my favourite ideas of the last little while:

Red Balloon, an English School for kids, asked its students what they wanted to be when they grow up. Based on their answers, Ogilvy Brazil designed personalised Kids Business Cards. “Result: more kids believe in their dreams and more parents believe in the importance of English for their kids’ future,” say the agency.


As a little tyke, I remember how cool I thought having my own hockey card was. But this obviously takes it to a whole new level. An amazing motivational artifact.

*Sent on the fly

A few years ago I got a new blackberry. Like many people, I was pretty uncomfortable with the standard signature “sent from my blackberry device on the Bell network”, and the sort of brand fanship this line inferred. So I looked up how to change it and decided upon a simple “Sent on the fly” sign-off – just so people were aware of the reasoning behind my brief, sometimes misspelled responses.

Since that time, one-by-one, it’s amazed me how many friends have adopted this exact tagline. Really there’s no other explanation than the HERD effect at its finest. It’s not that it’s a great line (I’ve seen many other fun alternates out there), but rather just our social nature in action.

Here are a few excerpts from Mark Earl’s HERD studies that overlap nicely with this blog:

Herd began as a research bucket  for the hidden truths* and fundamentally social nature of our curious species and the fundamentally social context that shapes our behaviour. *(not so hidden, but more ignored really)

The big moral is this: because we are social creatures who cannot escape the world of others in to which we are born [or indeed turn off our own tendency to copy what's going on around us] much of what we call new or innovative is really just a miscopy of what’s gone before – this despite all our efforts at being creative, original and innovative.

Random Drift is the geneticists’ term for the kind of change we observe in a population’s genes which is driven by a series of neutral [i.e. small accidental] changes [one following another], rather than as the result of important changes in the environment which encouraged the selection of a particular gene over another.

“Sent on the fly” is obviously not all that original or innovative, but just a great example of how little things spread.

*Note: I wanted to post this ‘on the fly’, but unfortunately I still have a blackberry so that wasn’t possible (or not very easy, at least). It’s probably time I get an iPhone. But if I do, you can be sure my messages won’t reveal it.

Ikea Is Like Birth

Ikea is an anomaly in the world of branding. It’s a cult brand that millions of people love. Yet, a core element of the brand experience — assembling their products — is considered among the most frustrating furniture adventures imaginable.

So, how is this? If a brand is the sum of all experiences with a product or company, how does Ikea get away with causing its loyal customers so much stress?

This was a question I asked a few co-workers who were struggling through assembling some gear for our office. Where we landed was that the Allen-key battle is offset by 1) all of the other brand magic that IKEA injects into its retail and marketing efforts 2)  the personal satisfaction of having played a role in “making” your furniture. To quote one colleague…

‘It’s kind of like birth. Once you’re through with it, you forget how hard it was — it’s all worth the pain.’