The Return on Empathy (ROE)
I was doing some file clean-up recently and dug up this presentation I gave last year. It compiles a lot of my high-level thinking on the power of empathy in a business … Continue reading
September 5, 2014 · 1 Comment
Infectious Ideas
I had the opportunity to attend Contagious Now/Next/Why NY yesterday with some fun clients of ours. Haven’t had a chance to get to as many of these events in recent years, so … Continue reading
May 9, 2014 · Leave a comment
“We’re not the consumer…”
Working in marketing, this caveat is commonly overheard in boardrooms and research facilities. It’s typically attached to a personal critique about a new offering – an easy way to make … Continue reading
February 13, 2014 · Leave a comment
