The Belief Gap

Product Vs. Proposition

“The better the singer’s voice is, the harder it is to believe what they’re saying.” – David Byrne

Advertisers have historically been tasked to give our clients beautiful singing voices. As the auto-tune of the corporate world, we’ve continually been asked to create breakthrough campaigns that grab attention and generate popular interest. But the dilemma here is if we are successful, we are more likely to be exposed for selling unremarkable or irresponsible products.

Being a marketer today – when the exposure rate is faster than ever before in history – can be disheartening. You’re so often briefed with unbelievable reasons to believe. Or you’re tested to solve non-advertising problems with advertising tools. So even when your campaign succeeds in gaining cultural relevance, the product review forums squash the doubtful claims the client pushed through. For unremarkable products, advertising is both a tax and a band-aid solution (albeit an increasingly ineffective one).

There are cases where you see unremarkable products with remarkable marketing, and also cases where you pair remarkable products with unremarkable marketing. In both scenarios, something is missing.  The true win comes when we marry stand-out communication with stand-out products. More easily said than done.

Click on image to see clip.

click on image to view clip.

I Am Your Enemy

A Tween’s Take, circa 1993

A look through some old boxes from Allie’s childhood turned up this sheet of gold. We’ve deduced that it was penned in or around 1992-93 when she was 11 or 12 years old. If you’ve ever met AJ (in all her kindness & delight), you’ll definitely understand why everyone is especially taken aback when reading through this for the first time. (click to enlarge)

We forget how widespread these sorts of fears were some 15+ years ago. It’s  also funny to recall how we understood human and technological interests to be so fundamentally opposed, or disconnected, back then.

If you’re curious, Allie got an A on her project. Her teacher’s comment read “May I have perspective? You have caught the feeling many have of computers.”

We Still Care

The Pressures and Anxiety of Digital Neglect

So we haven’t posted here for a while. Sorry. Between the upcoming HNHN wedding and the new job on my front, it’s been a jam packed summer to say the least.  And as the blogging guilt mounts, it’s funny how I feel increasing pressure to make the next post a doozie (which  in turn makes it mentally tougher to make the time to sit down and actually write something up).

So while I have a few doozies half-written in my head, in the interim I thought I’d fight through the anxiety and put up a quickie to say hi, we’re still here, and we’ve not abandoned this place. In the future I promise not to use terms like quickie and doozie. Obviously I’m a bit rusty.

Via ThisIsIndexed

Creative Silverware

For a little creative fun, I teamed up with Ryan Teixeira, a bud and awesome designer, to enter this year’s Globe & Mail 24 hr Yong Lions competition.  Representing all the Design/Strategist teams out there, we had a strong showing with a silver in the traditional Print category!  Had we won we would have received an all-in trip to Cannes to represent Canada, so as happy as we were, it was also a little bitter sweet. All-in-all still a very cool and rewarding experience though, especially seeing as we were so out of our element.

Below is our entry (click to download). In hindsight we would have definitely changed up a few things, but that’s what makes a 24 hr deadline so challenging.

The full list of winners is posted here.

Download The PDF

New School of Planning

Learning by doing.

The Culture is the Brand

Herb Kelleher (quoted above) is co-founder of SouthWest Airlines. Here are a couple more of his thoughts:

“A company is stronger if it is bound by love rather than by fear.”

“If the employees come first, then they’re happy, … A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It’s not one of the enduring Green mysteries of all time, it is just the way it works.”

Luck is Growth

Stumbling on this piece on Luck and Mau’s Incomplete Manifesto for Growth recently, I was struck by some parallels:

(Wiseman on Luck) Unlucky people tend to be creatures of routine. They tend to take the same route to and from work and talk to the same types of people at parties. In contrast, many lucky people try to introduce variety into their lives.

(Mau) You have to be willing to grow. Growth is different from something that happens to you. You produce it. You live it. The prerequisites for growth: the openness to experience events and the willingness to be changed by them.

(Wiseman) Unlucky people miss chance opportunities because they are too focused on looking for something else. They go to parties intent on finding their perfect partner and so miss opportunities to make good friends. They look through newspapers determined to find certain types of job advertisements and as a result miss other types of jobs. Lucky people are more relaxed and open, and therefore see what is there rather than just what they are looking for. (Full)

(Mau) …Real growth often happens outside of where we intend it to, in the interstitial spaces – what Dr. Seuss calls “the waiting place.”(Full)

Sounds a bit like a Yes Man theory, but I have to agree with the thinking.


We’re Not Horses

Seth Godin and Daniel Pink are probably my two favourite biz thinkers. So naturally I get excited when they link up. Both promoting relatively new books, Linchpin and Drive, here’s an excerpt from their recent interview:

PINK: …What I think is going on is that until recently, the business world didn’t much prize people with these kinds of skills [poets, painters and playwrights]. So if you wanted to do those things, you weren’t going to get paid much. Today, these right-brain types are much more in demand. That said, there are maybe fourteen people on the planet who are going to make a living as poets. But, again, there are maybe a million who can use their talents as poets in work as teachers, copywriters, bloggers, journalists, and other professions and business centered on creation.

GODIN: Do you agree with me that every successful organization needs people like this today? Problem solvers, self-drivers, artists?

PINK: Of course. Not even a close call.

GODIN: How then do we merge the two motivations? How do we get people to bring their artist to work?

PINK: Stop treating people like horses and start treating them like human beings. Instead of trying to bribe folks with sweeter carrots or threaten them with sharpen sticks, how about giving them greater freedom at work, allowing them to get better at something they love, and infusing the workplace with a sense of purpose? If we tap that third drive more fully, we can rejuvenate our businesses and remake our world.

NHL: Where Imitation Happens

The NHL has a new campaign out that feels unbelievably familiar:

Watch other spots: Hope, Faith

I have to admit I wasn’t a huge fan of the ‘Where Amazing Happens’ campaign when it launched, but it has since won me over. Clearly the execs over at the NHL have some love for it too.

I understand the beauty of the NBA campaign – memorable executions within a system that offers quick and easy customization for specific markets and last week’s highlights. But as a lifetime NHL fan I can’t help but feel disappointed in their advertising yet again.

On a brighter note, I think the Winter Classic is the smartest bit of marketing the NHL has ever done. This year was no exception, with a great event that neatly balanced hockey tradition and accessibility for fans old and new. Really hope to see more of these sorts of initiatives in the future.

No Brands on the Dance Floor

We humans are natural dancers. Dances can be celebrations, or for praise, or for an audience – or just a simple act of letting the rhythm move your body. Dancers can communicate ideas, preserve cultural identities, strengthen social bonds, or just have a lot of fun. [source & amazing photo collection]

I believe there are massive marketing opportunities around dance.

Combining creativity and movement, dance has mass appeal in our ever-fragmenting world. Just look at Dancing With The Stars, SYTYCD, Dance Crew and Glee. Or glance down YouTube’s all-time most popular videos: Evolution of Dance, Wedding Dance(s), Where The Hell Is Matt, Prison Thriller, Soulja Boy, Single Ladies, OK Go, Breakdancing babies, and the list goes on.

Billions of views don’t lie. Dance is a cross-cultural connective powerhouse.

So where are the dance-inspired brands?

With brands finally realizing that to win they must commit to something bigger, I’m shocked to see so few companies with dance rooted in their brand strategy. Sure there are successful executions (T-Mobile), but search “dance” on Brand Tags and you’ll find a smattering of loose associations hardly resembling commitment. The Gap comes out as the top connection, with people still recalling campaigns from their glory years. [UPDATE: Gap's new holiday campaign is a bit of a way-back playback for them]

Now I know what you’re probably saying: ‘how can you possibly build a brand with dancing?’ I bet they asked the same question with Lululemon and Yoga.

More to come.

McD’s offers up its own Whopper Freakout

Icelanders Line-Up For Last McMeal

Remember the Whopper Freakout, where Burger King played a nasty prank on customers claiming to have discontinued their champion burg? Well that clever bit of reality advertising has become too true for McDonald’s fans in Iceland. And they’re lining up in thousands to, literally, pay last respects to the Big Mac.

“Sales have not just gone up, it’s gone turbo.”

Reminds me of John Moore’s Would You Miss series, too.